VISADEL documents
Payment information
Service prices, settlement currency and payment confirmation.
1. Where to pay
Follow the payment instructions for your selected VISADEL service in Telegram. The visa application shows the total and transfer details and provides a place to attach confirmation. Other services may have separate instructions.
2. Available methods and currency
Accepted payment methods: [Complete: Payment methods actually accepted]. Settlement currency by service: [Complete: Actual settlement currency by service]. Review the instructions for your specific order before transferring funds.
3. Price breakdown
The service fee includes: [Complete: What the VISADEL service fee includes]. Government fee treatment: [Complete: How government fees are accounted for]. Validity and conditions of an agreed quote: [Complete: Validity and conditions of an agreed quote]. A “from” price identifies the starting price of an available option, rather than every order’s final total.
4. Indicative USD and EUR conversion
Website USD and EUR amounts are indicative equivalents of ruble prices using the Bank of Russia’s official rate. The source and rate date appear with the conversion. Order instructions determine payment amount and currency; bank conversion and charges may differ.
5. Recipient details and confirmation
Check the amount and recipient against the current instructions. Keep transfer confirmation and attach it where requested. Receipt verification procedure: [Complete: How receipt of payment is confirmed]. Uploading evidence and confirming receipt are separate stages.
6. Payment enquiries
For an incorrect or unconfirmed payment, contact support with the application reference. Procedure: [Complete: Procedure for incorrect or unconfirmed payments]. Formal enquiry contact: [Complete: Email for formal enquiries].
7. Cancellation, refusal and refunds
Cancellation and refund conditions: [Complete: Cancellation and refund conditions by service stage]. Procedure after refusal and government fee treatment: [Complete: Procedure after refusal and treatment of fees]. Manual reservation conditions: [Complete: Validity, verification, changes and cancellation of manual reservations].
What to complete before publication
The fields are centralised in one content file. Values must describe how VISADEL actually operates and match the existing services.
Unfilled fields: 31
- Full legal name of the service provider
- Legal status of the service provider
- Registration details
- Tax details, where applicable
- Applicable law and jurisdiction
- Service provider address
- Email for formal enquiries
- Effective date
- Document version
- Actual action constituting acceptance
- Confirmed point at which the service is completed
- Validity and conditions of an agreed quote
- What the VISADEL service fee includes
- How government fees are accounted for
- Payment methods actually accepted
- Actual settlement currency by service
- How receipt of payment is confirmed
- Procedure for incorrect or unconfirmed payments
- Cancellation and refund conditions by service stage
- Procedure after refusal and treatment of fees
- Validity, verification, changes and cancellation of manual reservations
- How complaints are submitted and handled
- Complaint response time
- Data purposes, grounds and required consents
- Countries and locations of processing/storage
- Actual service providers and data recipients
- Retention and deletion schedule by data category
- Verified security and access measures
- Contact for personal data requests
- Procedure and response time for data requests
- Actual cookies, browser storage and analytics services
Before payment, review the current terms of your selected service in Telegram. If this draft differs from the application process, clarify the issue with support.